Law Institute of Victoria Accredited Specialist

For expert legal advice, give us a call on
03 9646 0344


Managing Client Relationships

Call Us

EXPERT LEGAL ADVICE

grey underscore


'Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.' -Aristotle

Managing Client Relationships

BEHAN LEGAL EXCELLENCE POLICY

In managing client relationships, there are factors and variables that Behan Legal considers necessary in working with each client. Apart from compliance issues that affect the relationship, every aspect of management must be in alignment with the principles set out in this Excellence Policy.  

Behan Legal believes in, and maintains the commitment to:

  • Provide legal, corporate, and consultancy services that surpass client expectations;

  • Encourage personnel to be positive in approach and implementation of services to clients and potential clients;

  • Seek out and obtains quality clients;

  • Maintain competence in relevant practice areas before accepting instructions;

  • Explore and develop new areas of practice that adds value to itself and clients;

  • Minimise risk to itself and clients;

  • Expect personnel to integrate the principles underpinning this policy in their professional lives;

  • Encourage personnel to advance their education, expertise and maintain the currency of their knowledge;

  • Source knowledge to add value to itself and clients through knowledge management;

  • Improve continuously every aspect of Behan Legal and continues to aspire in excelling its goals; and,

  • Always looks for ways of 'doing something easier and better,' the progression that underpins its ability to improve and achieve the goals set out in this Policy.
Share by: