Law Institute of Victoria Accredited Specialist

For expert legal advice, give us a call on
03 9646 0344

Managing Client Relationships


grey underscore


 “Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.”

Managing Client Relationships


In managing client relationships, there are many factors and variables that Behan Legal considers necessary in working with each client. Apart from the compliance issues that affect the relationship, every aspect of management must be in alignment with the principles set out in this Excellence Policy.  

Behan Legal believes in, and maintains the commitment that:

  • Provides legal, corporate, and consultancy services that surpass client expectations; and

  • Encourages personnel to be positive in approach and implementation of services to clients and potential clients; and

  • Seek outs and obtains quality clients; and

  • Maintains competence in relevant practice areas before accepting instructions; and

  • Explores and develop new areas of practice that adds value to itself and clients; and

  • Minimises risk to itself and clients; and

  • Expects personnel to integrate the principles underpinning this policy in their professional lives; and

  • Encourages personnel to advance their education, expertise and maintain the currency of their knowledge; and

  • Sources knowledge to add value to itself and clients through knowledge management; and

  • Improves continuously every aspect of Behan Legal and continues to aspire in excelling its goals, and

  • Always looks for ways of “doing something easier and better,” the progression that underpins its ability to improve and achieve the goals set out in this Policy.
Share by: